FAQ

How much is shipping?

Our prices already includes shipping cost to residential or commercial destinations in the continental 48 United States only. 

Do you ship outside of the continental 48 United States?

Unfortunately we DO NOT currently ship outside of these 48 states. We are working to include other destinations in the near future. 

How are products shipped?

Most of our items are shipped via FedEx or USPS mail. WE DO NOT OFFER UPS AT THIS TIME.

How soon will my purchase ship out?

Most of our orders ship within 2-3 business days upon order placement. Occasionally, some orders may take a little longer.

Why is there no invoice included in the shipment?

No Invoice will be sent with our shipments, if you need an invoice, please let us know, a copy will be emailed to you. 

Will I receive a tracking number?

Yes. Once your item leaves our warehouse, we will send you an email with your tracking information. On occasion, some tracking numbers may take 24 hours to fully register in the FedEx or USPS tracking systems.

How do I return an item I've purchased?

Items can be returned within 30 days of the original purchase. All returns require a Return Merchandise Authorization (RMA) number before being sent back to our warehouse. Please contact us at support@helmsmanauto.com to obtain an RMA number.